CRM solutions

During the current market economy age, it is important to create strong relationships between enterprises and customers. Enterprises which build their own CRM system have a better retention rate than the ones who ignore their customers. So, what is CRM software? What CRM can help in building strong relationships between businesses and customers? Let’s find out with Blackwind

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Strengths of CRM

  • 1 Helping businesses managing guest relations: Information management, transactions, contracts ...
  • 1 Effective customer care.
  • 1 Building business brands, brand orientation in customer minds.
  • 1 Building automatic marketing campaigns: Email Marketing, Professional Marketing SMS.
  • 1 Increase the connection between departments.
  • 1 Increase employee's labor efficiency, shorten the contract signing period.
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Customer benefits when using BlackWind CRM

Increase work efficiency

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Deploying good CRM system will help replace manual and backward business processes. CRM software toolkit has marketing automation, supply management as well as measurement functions. Enterprises can absolutely interact with thousands of customers easily with only 1-2 personnel.

Monitor work progress

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Work dealine is very important. By entering information such as appointments, meeting schedules, important things. CRM will give prediction timeline to complete the project. It will remind you to make specific calls or transactions. As a result, your customers will get better care..

Increase organizationability

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You have hundreds, even thousands of customers? The management organization will be very difficult, messy, and time-consuming. CRM was born to help you change this. Through grasping the CRM software nature, this will help customer information management be easier. Just enter the needed information on the software then track customer information after only 1 click..

Create multiple opportunities

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Sales opportunities will come to you more when you have the most general view. A customer ‘s return rate can be high if that customer satisfaction level is above standard. CRM will partly support you in that, and less money you have to spend on advertising to find new customers

Improving social media awareness

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CRM software is capable of integrating with social media networks like Facebook, LinkedIn, Twitter and Pinterest. This helps improve the identity of the business. In addition, it is also capable of accurately monitoring communication campaigns on social networks

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Let’s talk about your idea

Blackwind has years of experience in designing software solutions, mobile application on demand. And we are looking forward to working with you

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